1. Using ReserveWeb
2. Why aren't the materials for my class showing up?
3. Printing problems – mirror printing

1) Using ReserveWeb
ReserveWeb is a straight-forward and easy to use database system that essentially provides an interface allowing users to identify and link to PDF documents, web sites and a number of other file formats.

• Enter your password (if you need to find out the password, email bryant@bard.edu)
• Select whether to browse courses by last name of the instructor or by course number or title.
• Click the "Submit" button (read over the copyright notice before you do so)
• Click on the link to your class. Click on the link to the article that you would like to read. All links are in blue and will say either "PDF" (for documents that will open using Acrobat Reader), "WWW site", “DOC” (Word documents) or “MP3” (Music files).

2) Why aren't the materials for my class showing up?
There are several main reasons why the documents you are looking for may not be appearing on ReserveWeb.

• Double-check your syllabus to see if the reading is supposed to be online or behind the reserve desk. If the syllabus is not clear, you can check the hard-copy reserve holdings for the class in the library catalog.
• The article is in line waiting to be scanned and posted to ReserveWeb. If you believe that your professor has submitted the document and it is needed immediately (class is in the next few days), please send an email to bryant@bard.edu. Be sure to include your email address if you are sending mail from a public terminal.
• Sometimes you will see the reference to a text on ReserveWeb with the notice ‘This item is not currently available’. This means that we already have created the reference, but still have to upload the document. If a document is needed immediately (class is in the next few days), please send an email to bryant@bard.edu to check the status.
• The professor may not have submitted the article in question yet or there may be a technical problem with the link. When in doubt, just send an email to bryant@bard.edu. Again, remember to include your email address if you are using a public terminal so that we can get back to you.
• You may not have Acrobat Reader installed correctly. Acrobat Reader is necessary to view documents on ReserveWeb. See (3) for assistance with the Reader.

3) Printing problems – mirror printing
Once in a while a document will print out ‘in mirror’. This is a printer problem which occurs at random. Re-scanning will not help. Please do the following:

• Open the PDF document
• From the menu choose File - Print
• Check the box 'Print as Image' on the right side under the 'Properties' box
• Click OK